Every business has a different technology situation. Below are common scenarios we encounter and how we approach solving them. If you see your situation here — or if it's something different entirely — reach out and let's talk.
Wi-Fi
"Our Wi-Fi is terrible. Employees are complaining and customers can't stay connected."
"We have one router in the back office and Wi-Fi barely reaches the front of the store."
We start with a site survey to understand your space and how it's used. Then we design a wireless system with access points placed where they actually need to be — not just wherever the cable already runs. We set up separate networks for employees and guests so customer traffic never slows down your operations. The result is full coverage, consistent speeds, and a network that works the way your business does.
New Location
"We're opening a second location and need everything set up from scratch."
"We don't know where to start. We need internet, Wi-Fi, cameras, and our POS system to work reliably on day one."
We become your technology partner for the buildout. We coordinate the full infrastructure — firewall, switching, wireless access points, camera system, and POS network — so everything is installed, configured, and documented before you open the doors. You walk into a location that works on day one, with infrastructure that's built to grow with you.
Security
"We need cameras but don't know what system to get or where to put them."
"We've been putting it off because we don't know who to trust and don't want to buy the wrong thing."
We design the camera system around your space and your goals — not around what's cheapest or easiest to install. We handle placement, wiring, NVR setup, and remote access configuration. You end up with a clean, professional installation, documentation for your system, and the ability to check in from your phone anywhere.
Network Cleanup
"Our network is a mess. We've added equipment over the years and nothing is organized."
"Nobody knows what's connected to what. When something breaks, it takes forever to figure out why."
We assess your current setup, document what's there, and build a plan to clean it up. This usually involves replacing consumer-grade equipment with business-class gear, organizing the cabling, setting up proper network segmentation so different types of devices stay on their own networks, and documenting everything so the next time something goes wrong, the answer isn't a mystery.
POS Infrastructure
"Our POS keeps going offline and we lose sales when it happens."
"We've called our POS vendor multiple times and they say it's a network problem, but we don't know how to fix it."
POS reliability is a network problem, and we fix network problems. We set up a dedicated, isolated network for your POS terminals with a reliable wired connection, firewall rules that protect your payment environment, and an internet failover plan so a single ISP outage doesn't take your registers offline. You stop losing sales to avoidable downtime.
Managed Services
"We want someone local to just handle our technology so we don't have to think about it."
"We don't have an IT department and we don't want to manage this ourselves."
We build your infrastructure and then manage it on an ongoing basis. We monitor your network, keep firmware updated, handle issues remotely when possible, and come on-site when needed. You have a local point of contact who knows your setup — not a national helpdesk that's never seen your network.
Client project case studies will be added here as work is completed. Check back as Tiger Tech Upstate grows.